Tips For Better Online Student-Faculty Communication
By Katie Lepi
Online learning offers a host of conveniences that make it a popular option for students. Students don’t need to live near a physical university to take the classes, timing is often flexible, and it is generally a cheaper option than attending a brick and mortar school. Teaching in an online classroom is a little bit different for each teacher: as in physical classrooms, everyone does it a bit differently! That said, there are some common complaints among online learners, and among them, students tend to note that they lack the faculty-student interaction that they would normally have in a physical classroom.
Encouraging Better Online Student-Faculty Communication
Stepping up the efforts to maintain good contact with your students when you’re teaching online likely tops most online teachers’ must-do lists. The handy infographic below looks at some tips and best practices for online faculty, from the ever-wonderful Mia MacMeekin. Keep reading to learn more!
15 Tips For Communication
- Respond within 24-48 hours
- Treat the student as a person, not as an ID number
- Respond in the same way they initiated (ie, phone calls get a return call, emails get a return email, etc)
- Post announcements to all students regularly
- Be pleasant
- Get to know your students
- Provide a real solution or plan
- Show concern
- Know their name
- Respect time zones
- After back and forth emails, pick up the phone and call when necessary
- Never discount their life circumstances
- Never ignore a student
- Encourage and show them how to succeed
- Set aside time and a quiet environment for communication
10 Prompts to Stimulate Conversation
- Share personal stories of overcoming
- Be understanding when things come up
- Set clear action plans for failing students
- Use video chat to explain information
- Read an entire email before responding
- Ask students for their proposed solutions
- Don’t forget about the A students
- Contact your boss for assistance
- Allocate more time for needy students
- Ask if you have answered adequately
- Don’t criticize the school, course, or leaders
Post Source: http://www.edudemic.com/encouraging-better-online-student-faculty-contact/
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